How many video calls were you on in 2021?  100?  500?  1000?  Every business person deserves a big round of applause for consistently showing up on a medium that was, for most, not of their own choosing.  But let's admit it, the bar was set pretty low.  Got your camera

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What do salespeople and sports broadcasters have in common? Learn how to build relationships and communicate on-camera with Joel Goldberg.In this episode of “Sales Lessons from a Career on-Camera,” I talk to Joel Goldberg, host of the Kansas City Royals pregame and postgame show on Fox Sports. Joel talks about what

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What do salespeople and sports broadcasters have in common? Connecting with people on video and getting them to open up!Salespeople are discovering first-hand how difficult it is to connect with customers on video.  Talking to a camera is not a natural skill.  Yet actors, sportscasters, reporters, and news announcers are

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Do you hate the way you look on video?! You are not alone. Almost no one sees themselves on video and says, “You know what, I look fantastic!” In fact, in a poll of nearly 500 salespeople, not liking how they looked on-camera was ranked the 3rd biggest challenge with

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Many sales teams rose to the challenge of selling on video over the last few months.   But let’s be honest, initially, that bar was pretty low: “Got a decent background?  Camera on?  Know your platform?” “Great!” But customers today are being bombarded with vendor video calls – a never-ending parade

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Why are a handful of people so compelling on screen while most others seem to instantly fade from memory? They have learned how to develop what many actors have, which is virtual screen presence.  A quality that makes an actor connect with his audience and bring his/her words, expressions, and

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“My customer doesn't use video.  Why should I? ”This is one of the biggest excuses I hear from sellers on why they don’t use video more on sales calls.  And I say excuse because it’s not a good reason.Why?  Because the seller is making a choice based on his/her own

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Feel like you’re not connecting with customers on video?  Unsure where to look or how to move?  Difficulty engaging your customers or expressing your personality when the camera’s on? You’re not alone.  Speaking on-camera is not a natural skill.  And very few salespeople have any formal training on how to

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To suddenly see yourself on a video call is both extremely compelling and distracting. Up until recently, we’ve all remained blissfully unaware of that funny thing we do with our mouth, the frequency with which we blink, or the unflattering shadows under our eyes. It is not a small thing

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We all agree making direct eye contact with others in business is important, right? So why do we see so little of it on video calls or virtual meetings? Because it’s not easy!  Most people get stuck looking at the other person’s picture or video. They may occasionally glance at

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