In a perfect virtual world, you and your customer have your cameras on and you are able to read their body language and expressions and get a good sense of their mental and emotional state. Unfortunately, we don’t live in a perfect world. Customers are not always going to have

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Actors and other on-camera professionals cheat all the time. Cheat for the camera, that is! They “cheat” the camera by positioning their body, face, and/or voice more towards the camera for the benefit of their audience – even if it may feel unnatural or a bit awkward. This performance technique

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Got ONE MINUTE? And want to know the ONE THING you can do to immediately improve your connection with your customer and increase interaction on virtual sales calls?Always start with full video. 90% of the salespeople I coach are making the mistake of starting a video call already in a

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Waiting to be admitted to the Zoom meeting, you feel the nerves begin to set in. With each passing minute, confidence slowly turns to anxiety and tension as you second guess yourself – Do you have the right meeting ID? How well do you really know your material? Did you

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Looking for the secret to an engaging virtual presentation?! The movies have mastered the art of engaging audiences on-screen from years of practice and experimentation. While your virtual presentation doesn’t have to be worthy of an Oscar’s nod, it does pay to use these movie secrets for an engaging virtual presentation

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It’s time to energize your virtual presentation! When presenting on video, salespeople rarely speak with as much personality or energy as they would naturally use in their personal lives – we tend to tone things down, flatten them out, or pull them in when sitting in front of a screen.

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