Got ONE MINUTE? And want to know the ONE THING you can do to immediately improve your connection with your customer and increase interaction on virtual sales calls?Always start with full video. 90% of the salespeople I coach are making the mistake of starting a video call already in a

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May I have your attention, please?! … Gosh, if only it were that easy! I’m sorry to say that virtual interaction rarely happens on its own. Meaning that, as the salesperson, it is your responsibility to create both the desire and the opportunity for your customer to easily interact with

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Maintain eye contact 2/3 of the time, experts have always said.  But that figure is based on in-person communication. But on video, that percentage should be closer to the 80-85% mark!Why Do You Need More Eye Contact on Video? When in-person – whether that be your office, a shared conference

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Salespeople are discovering first-hand how difficult it is to connect with customers on camera. Talking to a camera is not a natural skill. Yet actors, sports broadcasters, reporters and, news announcers are proof it is possible to connect and engage with audiences virtually.In this episode of “Sales Lessons from a

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According to research done by Gong.io  webcams are used 41% more often in deals that close than lost deals. There’s never been a more important time for sellers to master their on-camera and video skills and ramp up remote sales.   Your eyes and your face help to quickly establish a relationship

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Too many sales presentations start out strong, only to run out of gas at the end.  Making this common mistake in your presentation leaves  buyers uninspired, unmotivated, and unlikely to take next steps. Your  closing is second only in importance to your opening, yet it is often the least planned

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