I want you to be satisfied with your purchase, but I also want you to give your best effort to apply all of the strategies in the course. I provide a full 30-day money-back guarantee for the Virtual Presence for Sales Pros Essential Course, provided you have completed all the videos. In the event that you decide your purchase was not the right decision, within 30 days of your enrollment, contact me at email@example.com and let me know you’d like a refund by the 30th day at 11:59 EST. If you have not completed watching all videos by the 30th day, you will not be eligible for a refund.
If you have purchased the Pro Course, you are only eligible for a full 30-day money-back guarantee prior to submitting a video for your first assessment. If you have already submitted your assessment when you request a refund within 30 days, your refund will be 50% of the price you paid for the course.
If you have purchased the Mastery Course, you are only eligible for a full 30-day money-back guarantee prior to submitting a video for your first assessment and prior to your coaching session. If you have already submitted your assessment or had a coaching session with me when you request a refund within 30 days, your refund will be 67% of the price you paid for the course.
Just to clarify, in order to qualify for any refund you must have completed the video course, and in order to receive a full refund you must request your refund prior to submitting for your assessment or attending a coaching session. We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable.
After determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
If you have any questions or problems, please let us know by contacting me directly at: firstname.lastname@example.org