In today's digital age, virtual interactions have become the norm, rather than the exception. To better understand the impact of this shift on sales teams, I recently conducted a survey among presales leaders to uncover their thoughts on the virtual effectiveness of their team in customer interactions, compared to in-person

Read More

Argue for your limitations and they are yours. One of the most common limitations I hear salespeople argue for in virtual presentations is this:"I cannot look at the camera and do a presentation or demo at the same time!"For American football fans, it reminds me of Gisele’s famous remark about

Read More

Virtual selling may have your team reaching for the panic button – customers are different, technology is changing by the minute, and competition is as stiff as ever. When a marketplace changes so dramatically, sales leadership so too must change/adapt and prepare for sales calls in an entirely different manner.While

Read More

Coaching is as vital to a presenter as it is to a performer.  If you’re not seeing what your audience is seeing, you’re operating in the dark.  While you may get occasional “drive-by” coaching from a manager, a peer or at a workshop, without a consistent and clear way to

Read More

2020 may go down as the year where you said “Zoom” or “You’re on mute” more times than you ever dreamed possible! While the physical adjustments required to go from selling face-to-face to video seemed simple enough (standing vs. sitting, a wave vs. a handshake, a screen instead of a

Read More

Lighting can make or break your Zoom call! Too dark and you look like you’re in a hostage video.  Too bright, and you look other-worldly.  Proper lighting allows your customer to properly see you, your facial expressions, and most importantly, your eyes – which is where they connect with you.The

Read More

Your virtual first impression can make or break your sale. In the first few seconds of a video call, prospective customers quickly make decisions about you and your company and how (or whether) they’re going to listen to you. To ensure you’re making a strong first impression, look no further

Read More

 Ah the eighties.  A great decade for music, parachute pants and PowerPoint!  Launched in 1987, PowerPoint revolutionized the way we pitch to clients and speak to audiences.  PowerPoint is still going strong 40 years later, but in order to better connect with modern audiences they’ve adapted their style with design

Read More

Thanks to the impeachment hearings, “pizzazz” has gotten a lot of media exposure lately.  Political analysts on one side claim the legal proceedings lacked the “pizzazz” necessary to hold the public’s attention.  The other side claims the facts speak for themselves, pizzazz completely unnecessary. I’m not going to weigh in

Read More

As they say in live theater, “the show must go on.” The same holds true for your presentation. Whether the customer throws you a curve ball, you’ve forgotten your slide deck, or can’t access your demo environment, you must carry on. Things change and mistakes happen. Technology and humans are

Read More