Have you ever been in a live meeting where the presenter rarely took their eyes off their slides, looked down most of the time, or never quite made direct eye contact with you? This is the equivalent of what your customer experiences when you fail to look them in the
It’s not your imagination. Relationship-selling has taken a big hit this last year. Those in-person interactions with customers provided valuable shared experiences and opportunities to read and share a full range of expressions and emotions. Relationship-Selling According to Harvard According to The Harvard Business Review (HBR), building new relationships has
It’s not your imagination. Virtual audiences are notoriously passive. Not only is this uncomfortable for a presenter, but it’s also ineffective, especially in sales. The most successful sales calls include a high level of interaction between the seller and the buyer. In fact, in their analysis of 67,149 demos, Gong.io