When You Must Make Eye Contact

When to Look at the Camera in a Zoom MeetingI'm often asked, "when do I need to look at the camera in a zoom meeting?" The short answer is:  how often would you make eye contact with someone in person?In order to build a relationship, experts recommend making direct eye

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The secret to being great on video?

Do you know the secret to being great on video?  It all starts with your relationship…the one with your camera. Make friends with your camera!The main relationship in the whole series was the one between the camera and Fleabag. I had to convince myself that whoever was watching on the other

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Make Eye Contact on Video Calls – Not Excuses

When it comes to eye contact on video calls, do you expect your customer to make excuses for you? I was speaking to a salesperson the other day, and he said, “Julie, I just don't think it's that important that I try to make eye contact with the camera or try

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How To Read Body Language Virtually – While Looking At The Camera!

Making eye contact is the single most important thing you can do to improve your connection and level of engagement. But in order to make eye contact virtually, you must look directly at your camera. This means you are seemingly faced with a tough choice:   A) Look at the camera

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What Peloton Taught Me About Building Virtual Relationships

What Peloton taught me about building virtual relationships I could ride my exercise bike for free. But I don’t. Instead, I gladly fork over the equivalent of eight lattes each month to have a Peloton instructor look me in the eye and cheer me on, challenge me, entertain me, and

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Are You Making Enough Eye Contact on Video Calls?

To establish a relationship with another person, experts say we should aim for making direct eye contact with them at least two-thirds of the time.  And, of course, making direct eye contact on video calls can only be done by looking at the camera. So, how much eye contact are you

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Better Body Language on Video Lesson 1: You Are Not a Duck

Have you seen these behaviors on video calls or meetings? People swiveling, shifting, or bouncing in their chairs An extreme close-up of someone’s face or hands as they move towards their camera Frenetically flailing arms moving across the screen – supposedly to convey some meaning, but what? Otherwise perfectly competent

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Mona Lisa Never Would Have Made It On Video

Lisa Gherardini, the real-life model for Da Vinci’s famous Mona Lisa painting, may not have succeeded on video. Why? That slight upturn at the corners of her mouth would have been nearly imperceptible to a virtual audience. In fact, it’s only recently that a study by the University of Freiburg

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The 5 Types of Eye Contact Salespeople Make on Video

Have you ever been in a live meeting where the presenter rarely took their eyes off their slides, looked down most of the time, or never quite made direct eye contact with you? This is the equivalent of what your customer experiences when you fail to look them in the

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How Much Eye Contact Should You Be Making on a Video Sales Call

Maintain eye contact 2/3 of the time, experts have always said.  But that figure is based on in-person communication. But on video, that percentage should be closer to the 80-85% mark! Why Do You Need More Eye Contact on Video? When in-person – whether that be your office, a shared

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