How to Read Body Language in Virtual Meetings

Making eye contact is the single most important thing you can do to improve your connection and level of engagement. But in order to make eye contact virtually, you must look directly at your camera. This means you are seemingly faced with a tough choice:   A) Look at the camera

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What Peloton Taught Me About Building Virtual Relationships

What Peloton taught me about building virtual relationships I could ride my exercise bike for free. But I don’t. Instead, I gladly fork over the equivalent of eight lattes each month to have a Peloton instructor look me in the eye and cheer me on, challenge me, entertain me, and

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Virtual Meeting Etiquette: How Much Eye Contact is Enough?

Virtual Meeting Etiquette: How Much Eye Contact is Enough? To establish a relationship with another person, experts say we should aim for making direct eye contact with them at least two-thirds of the time.  And, of course, making direct eye contact on video calls can only be done by looking

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How to Quickly Improve Your Body Language in Virtual Meetings

Have you seen these behaviors on video calls or meetings? People swiveling, shifting, or bouncing in their chairs An extreme close-up of someone’s face or hands as they move towards their camera Frenetically flailing arms moving across the screen – supposedly to convey some meaning, but what? Otherwise perfectly competent

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The Power of the Smile in Virtual Meetings

The Power of the Smile in Virtual Meetings ​Lisa Gherardini, the real-life model for Da Vinci’s famous Mona Lisa painting, may not have succeeded on video. Why? That slight upturn at the corners of her mouth would have been nearly imperceptible to a virtual audience. In fact, it’s only recently

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4 Mistakes When Making Eye Contact on Virtual Meetings

Have you ever been in a live meeting where the presenter rarely took their eyes off their slides, looked down most of the time, or never quite made direct eye contact with you? This is the equivalent of what your customer experiences when you fail to look them in the

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How Much Eye Contact Should You Be Making on a Video Sales Call

Maintain eye contact 2/3 of the time, experts have always said.  But that figure is based on in-person communication. But on video, that percentage should be closer to the 80-85% mark! Why Do You Need More Eye Contact on Video? When in-person – whether that be your office, a shared

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Tips to Connect with Customers on Camera with Sports Broadcaster Jen Mueller

Salespeople are discovering first-hand how difficult it is to connect with customers on camera. Talking to a camera is not a natural skill. Yet actors, sports broadcasters, reporters and, news announcers are proof it is possible to connect and engage with audiences virtually. In this episode of “Sales Lessons from

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(Mis)Reading Body Language on Video Calls

Reading body language on video calls is like learning another language! Many movements and expressions can have completely different meanings on video than in-person – most of which have nothing to do with you or your message. Misinterpreting those signals as a salesperson can cause you to lose your mojo

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Be More Confident On-Camera with These 6 Proven Acting Tips

Confidence is crucial in virtual sales! Why? Because the camera picks up everything – including a lack of confidence. Salespeople must learn to be confident on-camera in order for potential customers to place their trust and business with a credible partner. “Just act confident!” … So much easier said than

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