Authenticity and Trust

Julie discusses the secrets to authenticity and trust in virtual meetings with Rachel Cossar, founder of Virtual Sapiens. Rachel Cossar:Going a little further on that note of showing up with authenticity and really being able to build a rapport on video, some companies really just think that it's impossible to

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Hybrid Presentation Best Practices: Part 2

Have you participated in a hybrid presentation? Then you’ve likely experienced firsthand some of the problems with poorly executed hybrid presentations. Late starts, distracted presenters, difficulty seeing or hearing others, or being seen or heard yourself, are the norm rather than the exception. As a participant it’s easy to tune

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Hybrid Presentations Best Practices: Part 1 Planning

Hybrid Presentation Best Practices You’re finally feeling more confident delivering virtual presentations and along comes the next new thing. Hybrid presentations — where part of your audience is on site and part is virtual — present their own unique challenges. While making it easy for everyone to “get together,” a

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Do This to Increase Interaction in Virtual Meetings by 90%

Is there anything worse in a virtual meeting or call than the deafening silence that descends after you ask a question?  That is why we must increase interaction in virtual meetings. It’s not just happening to you. Interaction in virtual meetings is an ongoing challenge for sellers, presenters, team leaders,

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Top 10 Video Call Mistakes of 2021 and How to Avoid Them in 2022

How many video calls were you on in 2021?  100?  500?  1000?  Every business person deserves a big round of applause for consistently showing up on a medium that was, for most, not of their own choosing.  But let's admit it, the bar was set pretty low.  Got your camera

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7 Tips to Connect with Customers Who Are Not on Camera

In a perfect virtual world, you and your customer have your cameras on and you are able to read their body language and expressions and get a good sense of their mental and emotional state. Unfortunately, we don’t live in a perfect world. Customers are not always going to have

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The Science Behind Having Your Video On – Even If Your Customer Doesn’t

“My customer doesn't use video.  Why should I? ” This is one of the biggest excuses I hear from sellers on why they don’t use video more on sales calls.  And I say excuse because it’s not a good reason. Why?  Because the seller is making a choice based on

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