Salespeople and customers alike have quickly risen to the challenge of connecting in a virtual world. But now that customers are being bombarded with Zoom calls both internally and externally, they, like many of us, are experiencing Zoom Gloom*.  Zoom Gloom is an unforeseen side effect from being on video

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I once made a sandwich, responded to an email, and let the dog out – all while “watching” a virtual presentation.  I’m not proud.  And I’m not alone. InterCall, the world’s largest conference call company found that audiences are engaged in a number of activities while on conference calls.  For

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I once made a sandwich, responded to an email, and let the dog out – all while “watching” a virtual presentation.  I’m not proud.  And I’m not alone. InterCall, the world’s largest conference call company found that audiences are engaged in a number of activities while on conference calls.  For

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Presenter notes in PowerPoint or Keynote are a great way to make sure you hit key points in your sales presentation or remember to ask your audience a question or reveal an insight. They’re right there in front of you when you need them so you don’t have to shuffle

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Shakespeare said, “All the world is a stage,” and no where is this more true in business than when you delivering a sales presentation or a product demo.  Whether your stage is a computer screen or a conference room, you must own the stage –  in other words, earn and

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                                                                                                                  Illustration courtesy of 24Slides.com In business, most people (and salespeople are no exception) don’t speak with as much energy or personality as they do in their personal lives. They tend to flatten or smooth things out and tamp down the good and the bad news alike. Telling

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