To suddenly see yourself on a video call is both extremely compelling and distracting. Up until recently, we’ve all remained blissfully unaware of that funny thing we do with our mouth, the frequency with which we blink, or the unflattering shadows under our eyes. It is not a small thing

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Salespeople and customers alike have quickly risen to the challenge of connecting in a virtual world. But now that customers are being bombarded with Zoom calls both internally and externally, they, like many of us, are experiencing Zoom Gloom*.  Zoom Gloom is an unforeseen side effect from being on video

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I once made a sandwich, responded to an email, and let the dog out – all while “watching” a virtual presentation.  I’m not proud.  And I’m not alone. InterCall, the world’s largest conference call company found that audiences are engaged in a number of activities while on conference calls.  For

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According to research done by Gong.io  webcams are used 41% more often in deals that close than lost deals. There’s never been a more important time for sellers to master their on-camera and video skills and ramp up remote sales.   Your eyes and your face help to quickly establish a relationship

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We all agree making direct eye contact with others in business is important, right? So why do we see so little of it on video calls or virtual meetings? Because it’s not easy!  Most people get stuck looking at the other person’s picture or video. They may occasionally glance at

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My first job was selling advertising for KBPI (Rocking the Rockies for 50 years!) In radio, your success was closely tied to your ranking in the quarterly audience ratings.  Buyers who controlled the biggest media budgets would often only buy the top two or three stations in a particular demographic

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 Ah the eighties.  A great decade for music, parachute pants and PowerPoint!  Launched in 1987, PowerPoint revolutionized the way we pitch to clients and speak to audiences.  PowerPoint is still going strong 40 years later, but in order to better connect with modern audiences they’ve adapted their style with design

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Coaching is as vital to a presenter as it is to a performer.  If you’re not seeing what your audience is seeing, you’re operating in the dark.  While you may get occasional “drive-by” coaching from a manager, a peer or at a workshop, without a consistent and clear way to

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As a demo and presentation skills coach, I have seen more than my fair share of software demos – along with their associated screens, tabs, search bars, drop downs, notifications and text fields.  Some screens are so busy Lewis and Clark armed with a GPS would get lost!  But even

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I hope 2019 was a great year for you!  I’ve rounded up the Top 5 Blog Posts of 2019 for you in case you missed them – with a minimum of 58 ideas to set you up for success in 2020! These are the Top 5 Sales Blog Posts of

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I’m a big fan of Ted Talks. A good Ted Talk can entertain, inspire, or expose you to new ideas and perspectives.  And as a presenter, there are lots of great lessons to take away from Ted Talks.  But make no mistake, a sales presentation is not a Ted Talk.

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Thanks to the impeachment hearings, “pizzazz” has gotten a lot of media exposure lately.  Political analysts on one side claim the legal proceedings lacked the “pizzazz” necessary to hold the public’s attention.  The other side claims the facts speak for themselves, pizzazz completely unnecessary. I’m not going to weigh in

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