Many salespeople don’t speak with as much energy or personality in business as they do in their personal lives—we tend to flatten things out, pull them in, tone them down.  Why?  Because they’ve been conditioned to go into “business mode.”  What’s business mode, you ask?  Think of the soothing voice

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What comes to mind when you hear the word, presentation?  A salesperson holding court in front of a group with a slide deck while the audience silently listens.  This formal monologue is simply one type of presentation style in a broad spectrum of ways to communicate with potential customers.  In

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The stars, the clothes, the mix-ups! But underneath it all, the Oscars are really a collection of short presentations delivered to an audience with short attention spans and high expectations. If that sounds like a business presentation to you, it should! Each year I like to highlight the Oscars best and worst presentations

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New York Yankee Mariano Rivera “The Closer” This may sound funny coming from a presentation trainer, but the most effective way to improve your presentation close rate doesn’t happen during your presentation. It takes place before your preparation.  No deck, prop or story can replace the need for a thorough understanding

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Describe a film as a “Tom Hanks movie” and everyone knows what to expect:  A highly likable, regular guy who gets caught in extraordinary circumstances but rises to the top due to his true good character. It’s this credibility that has landed Tom Hanks at the top of the list

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You voted with your mouse on what sales issues mattered to you this year, so in case you missed them or want to re-read, here are your favorite Top 10 Sales Blog Posts from 2016! P.S. Be sure and read to the end of this post for an opportunity to jump

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“Show confidence!” This was one of the least helpful pieces of advice I received before delivering my first sales presentation.  Not only did it lack practical tactics or steps, I didn’t want to just appear confident.  I wanted to feel confident. Confidence is vital in sales. Prospects want to feel

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Many experts recommend opening your presentation or demo with a funny story, joke, quote, or prop. And why not? Humor can engage your audience, add welcome lightness to a heavy subject, and increase audience recall. Yup, humor can be a great opener….when it works.  And when it doesn’t? Few things

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Not every pitch or presentation ends in a signed contract.  However you must ask for some next step, otherwise you have just invested a lot of time and energy delivering an informative talk. With so many deals ending in “no decision” today, you can’t afford to waffle when it comes

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You can now walk into a Starbucks and order any one of 87,000 drink combinations and the barista won’t bat an eye (although I have seen a few eye rolls…) If customers expect that level of customization from a five dollar investment, imagine what they expect when investing thousands of

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