Eye Contact On Zoom: When Should I Look At the Camera?

When Should I look at the camera? As the author of “Look Me in the Eye,” I get asked this question about making eye contact on zoom at least five times a day. Well, here’s the short answer (warning: you may not like it): “When would you look someone in

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Win Over Decision Makers with Virtual Executive Presence

Win Over Decision Makers with Virtual Executive Presence Landing a virtual meeting with a decision maker or anyone in the C-Suite is your golden ticket to go beyond entry-level conversations about features, functions, and prices and fast forward to strategic discussions and setting the bar for the competition. But here's

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Will AI Replace You? The Rising Value of Authenticity in Sales

Will AI Replace You? The Rising Value of Authenticity in Sales Will AI replace you? I was on an AI panel last week where this was the burning question on salespeople’s minds.  While we can’t stop the AI tsunami and its likelihood of replacing certain services and jobs, we don’t

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One Simple Tip to Increase Your Likability on Zoom

One Simple Tip to Increase Your Likability on Zoom “People do business with people they like.” Like most well-known adages, there’s a lot of truth in this. Part of your buyer’s decision-making process typically includes whether they want to enter into a business relationship with you. If it appears that

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Building Virtual Relationships with Eye Contact

Building Virtual Relationships with Eye Contact There are very few behaviors that have as dramatic an impact on building virtual relationships with customers as making eye contact with them does. Direct eye contact conveys confidence, credibility, attention and interest. It even triggers the hormone Oxytocin in your audience's brains that

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Expressing Executive Presence in a Virtual World

What is Virtual Executive Presence and How To Get It Executive presence in a virtual world  is a critical skill that can significantly impact your ability to inspire, influence, and empower others. Whether you're a leader, an aspiring leader, or a salesperson, it's essential to develop a strong virtual executive

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The Secret to Engaging Large Groups on Video

Engaging Large Groups on Video Engaging large groups on video is seemingly more difficult than engaging them in person.   Or is it?!  Consider this… Have you ever been watching a TV show or a movie and felt like the actor was addressing you personally?  Of course they’re not just talking

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The Right Way to Ask a Question in a Virtual Meeting 

The Right Way to Ask a Question in a Virtual Meeting  If there’s one thing people are universally afraid in virtual meetings it is silence. And in particular, the deafening silence that descends after you ask a question. It’s a valid fear. The likelihood of someone responding to your question

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Improve Your Virtual Presence: Tips from the Big Screen

Improve Your Virtual Presence: Tips from the Big Screen Florence Pugh’s got it.  So does Mahershala Ali, Adam Driver, and Meryl Streep.  What do they have? A seemingly elusive quality called Screen Presence, or Virtual Presence.  It’s that “certain something” that draws audiences in and makes them want to watch

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