5 Things You Should NEVER Do on Video  You’ve probably seen your fair share of distracting behavior in virtual meetings. A handful are memorable for their shock value – eating on camera or chewing gum, unflattering camera angles or inappropriate sightings. However most behaviors fall short of searing themselves into

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How To Have More Natural Conversations on Video Calls Let’s face it, there’s nothing “natural” about having a conversation on video. Whether you’re talking to a floating head, your camera, or black boxes on your screen, the result is typically the same: awkward, stutter-stops  and talk-overs, misreads and misfires.  For

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Making it Easier to Look at the Camera on Zoom: Skills vs. Tools  Making direct eye contact with another person is one of our most important communication tools. It conveys confidence, credibility and interest, while making the other person feel seen and heard. And it’s one of the biggest challenges

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By Julie Hansen Convincing salespeople to use a camera in remote meetings prior to spring of 2020 was like pulling teeth – without the Novocain. Some sellers even went so far as to put tape over their camera just in case it accidentally came on during a meeting! Two+ years

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What is Virtual Executive Presence and How To Get It Executive presence, the ability to inspire, influence and empower others, whether communicating face-to-face or remotely, is a vital leadership skill. Executive presence makes it easier for others to listen, to trust, and to be open to following your lead. However,

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Reduce That Awkward Silence In Virtual Meetings with this Simple (but Powerful) Tip If there’s one thing people universally fear in virtual meetings it is silence. In particular, the deafening silence that descends after you ask a question.  It’s a valid fear. Especially in larger meetings where the likelihood of

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How do you start a virtual presentation?  After introductions and virtual housekeeping, the most common way to start a virtual presentation is to jump right into your first PowerPoint slide and begin clicking away from there.  There are several problems with this approach. First, you are competing with your slides

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Top Virtual Presentation Mistake Like most people you’ve probably attended your share of live meetings where the presenter read from their slides – perhaps even going so far as to turn their back on the audience. Was it engaging and impactful? Did the presenter add value, context and meaning to

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But my customer doesn’t have their camera on!  Sellers often use this excuse to turn their own camera off during a sales call.  And I say excuse because it’s not a good reason.  Having your camera on in sales is more than virtual etiquette.   Certainly the urge to “face mute”

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The 80/20 Rule for Better Virtual Communication  You know the old 80/20 rule in business? 80% of business comes from 20% of your customers? The implication is clear: Hold close those who took you to the dance, and don’t get swept away by a bunch of sparkly new dance partners.

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