Virtual selling may have your team reaching for the panic button – customers are different, technology is changing by the minute, and competition is as stiff as ever. When a marketplace changes so dramatically, sales leadership so too must change/adapt and prepare for sales calls in an entirely different manner.

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Coaching is as vital to a presenter as it is to a performer.  If you’re not seeing what your audience is seeing, you’re operating in the dark.  While you may get occasional “drive-by” coaching from a manager, a peer or at a workshop, without a consistent and clear way to

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Salespeople are discovering first-hand how difficult it is to connect with customers on camera. Talking to a camera is not a natural skill. Yet actors, sports broadcasters, reporters and, news announcers are proof it is possible to connect and engage with audiences virtually. In this episode of “Sales Lessons from

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Waiting to be admitted to the Zoom meeting, you feel the nerves begin to set in. With each passing minute, confidence slowly turns to anxiety and tension as you second guess yourself – Do you have the right meeting ID? How well do you really know your material? Did you

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Reading body language on video calls is like learning another language! Many movements and expressions can have completely different meanings on video than in-person – most of which have nothing to do with you or your message. Misinterpreting those signals as a salesperson can cause you to lose your mojo

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In sales, you have only one shot to deliver the right message. In the blockbuster hit Pitch Perfect, Anna Kendrick’s character and her all-female acapella group must stay perfectly on pitch in order to win the regional acapella competition. (Spoiler alert – they do!) Clap Pitch Perfect2 GIF from Clap

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2020 may go down as the year where you said “Zoom” or “You’re on mute” more times than you ever dreamed possible! While the physical adjustments required to go from selling face-to-face to video seemed simple enough (standing vs. sitting, a wave vs. a handshake, a screen instead of a

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Are you having trouble getting customers to respond and interact when on a virtual call?! The problem is that virtual audiences tend to be more passive – engaging less and observing more. Here are three quick and easy tips that will really change the level and amount of responsiveness you

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I was on a coaching call with a salesperson this morning. Below is the pitch transcribed just as it was delivered to me. Can you spot the problem? Salesperson:  “I understand that you currently have a very manual order process with a lot of errors and your reps are spending

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Many sales teams rose to the challenge of selling on video over the last few months.   But let’s be honest, initially, that bar was pretty low: “Got a decent background?  Camera on?  Know your platform?” “Great!” But customers today are being bombarded with vendor video calls – a never-ending parade

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