The near Herculean effort by many companies to arm their sales teams to conduct business 100% virtually should be applauded.  When in recent history have so many sales organizations been restructured so quickly?! The missing piece in virtual sales training Sales teams are rapidly being trained to adopt new tools,

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“My customer doesn't use video.  Why should I? ” This is one of the biggest excuses I hear from sellers on why they don’t use video more on sales calls.  And I say excuse because it’s not a good reason. Why?  Because the seller is making a choice based on

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Feel like you're not connecting with customers on video?  Unsure where to look or how to move?  Difficulty engaging your customers or expressing your personality when the camera's on? You're not alone.  Speaking on-camera is not a natural skill.  And very few salespeople have any formal training on how to

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I once made a sandwich, responded to an email, and let the dog out – all while “watching” a virtual presentation.  I’m not proud.  And I’m not alone. InterCall, the world’s largest conference call company found that audiences are engaged in a number of activities while on conference calls.  For

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According to research done by Gong.io  webcams are used 41% more often in deals that close than lost deals. There’s never been a more important time for sellers to master their on-camera and video skills and ramp up remote sales.   Your eyes and your face help to quickly establish a relationship

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My first job was selling advertising for KBPI (Rocking the Rockies for 50 years!) In radio, your success was closely tied to your ranking in the quarterly audience ratings.  Buyers who controlled the biggest media budgets would often only buy the top two or three stations in a particular demographic

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Coaching is as vital to a presenter as it is to a performer.  If you’re not seeing what your audience is seeing, you’re operating in the dark.  While you may get occasional “drive-by” coaching from a manager, a peer or at a workshop, without a consistent and clear way to

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I hope 2019 was a great year for you!  I’ve rounded up the Top 5 Blog Posts of 2019 for you in case you missed them – with a minimum of 58 ideas to set you up for success in 2020! These are the Top 5 Sales Blog Posts of

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I’m a big fan of Ted Talks. A good Ted Talk can entertain, inspire, or expose you to new ideas and perspectives.  And as a presenter, there are lots of great lessons to take away from Ted Talks.  But make no mistake, a sales presentation is not a Ted Talk.

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Have you ever tried arguing with reality?  It’s a losing strategy.  Yet that’s what so many salespeople do when they “handle” customer objections.   Many methods involve an almost confrontational approach to “correcting” the customer’s perspective.  And who doesn’t like to be corrected?!  LOL The way you do (or don’t) handle

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