The Right Way to Ask a Question in a Virtual Meeting  If there’s one thing people are universally afraid in virtual meetings it is silence. And in particular, the deafening silence that descends after you ask a question. It’s a valid fear. The likelihood of someone responding to your question

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Improve Your Virtual Presence: Tips from the Big ScreenFlorence Pugh’s got it.  So does Mahershala Ali, Adam Driver, and Meryl Streep.  What do they have? A seemingly elusive quality called Screen Presence, or Virtual Presence.  It’s that “certain something” that draws audiences in and makes them want to watch and

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How to Read Notes in a Virtual Meeting and Stay Engaged It’s painful to watch someone read from notes or any kind of a script during a virtual meeting. As an audience member it feels inauthentic, less like a conversation and more like a one-sided monologue.  It also makes you

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Stop Doing This One Thing in Virtual MeetingsHave you ever looked at yourself in a mirror during an in-person meeting?  No? Then why would you do it in virtual meetings? Stop doing this in virtual meetings.I ask, because so many “experts” are advising people to place a mirror next to their camera

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You Can’t Be A Trusted Advisor Today Without ThisIt’s not easy to be a Trusted Advisor today.  Increased competition and rapid changes require constantly expanding and adapting your knowledge in order to provide the best possible advice to clients.  But being a Trusted Advisor isn’t just about sharing knowledge. At

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5 Virtual Selling Myths…True or False? There’s a lot of advice floating around about virtual selling and how to best connect with prospective buyers on camera. Some of it is helpful. Most of it is well meaning. But there’s a whole category of advice that clearly comes from people who

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5 Things You Should NEVER Do on Video You’ve probably seen your fair share of distracting behavior in virtual meetings. A handful are memorable for their shock value – eating on camera or chewing gum, unflattering camera angles or inappropriate sightings. However most behaviors fall short of searing themselves into our

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How To Have More Natural Conversations on Video CallsLet’s face it, there’s nothing “natural” about having a conversation on video. Whether you’re talking to a floating head, your camera, or black boxes on your screen, the result is typically the same: awkward, stutter-stops  and talk-overs, misreads and misfires.  For sellers,

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Making it Easier to Look at the Camera on Zoom: Skills vs. Tools Making direct eye contact with another person is one of our most important communication tools. It conveys confidence, credibility and interest, while making the other person feel seen and heard. And it’s one of the biggest challenges we

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By Julie Hansen Convincing salespeople to use a camera in remote meetings prior to spring of 2020 was like pulling teeth – without the Novocain. Some sellers even went so far as to put tape over their camera just in case it accidentally came on during a meeting! Two+ years

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