Smile! It’s your selling on-video superpower. People who smile are perceived as friendly, approachable, caring.  And yet, smiling is such an uncommon expression in business – especially on video! Yes, there are many times you may be discussing serious matters, but a video message or presentation delivered by the grim

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What do salespeople and sports broadcasters have in common? Learn how to build relationships and communicate on-camera with Joel Goldberg. In this episode of “Sales Lessons from a Career on-Camera,” I talk to Joel Goldberg, host of the Kansas City Royals pregame and postgame show on Fox Sports. Joel talks about

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It’s time to energize your virtual presentation! When presenting on video, salespeople rarely speak with as much personality or energy as they would naturally use in their personal lives – we tend to tone things down, flatten them out, or pull them in when sitting in front of a screen.

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Taladega Nights Ricky Bobby GIF from Taladeganights GIFs What should I do with my hands when on a video call?! Whether you are new to virtual selling or a virtual veteran, communicating naturally on video can feel anything but natural! What comes easy to you during an in-person conversation becomes

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What do salespeople and sports broadcasters have in common? Connecting with people on video and getting them to open up! Salespeople are discovering first-hand how difficult it is to connect with customers on video.  Talking to a camera is not a natural skill.  Yet actors, sportscasters, reporters, and news announcers

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Do you hate the way you look on video?! You are not alone. Almost no one sees themselves on video and says, “You know what, I look fantastic!” In fact, in a poll of nearly 500 salespeople, not liking how they looked on-camera was ranked the 3rd biggest challenge with

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In more ways than one, business professionals are now faced with considerable change – offices are closed, meetings are remote, and the professional handshake has been replaced with a virtual wave from the other side of the screen – often in front of a virtual background! In the words of

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Are you having trouble getting customers to respond and interact when on a virtual call?! The problem is that virtual audiences tend to be more passive – engaging less and observing more. Here are three quick and easy tips that will really change the level and amount of responsiveness you

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I was on a coaching call with a salesperson this morning. Below is the pitch transcribed just as it was delivered to me. Can you spot the problem? Salesperson:  “I understand that you currently have a very manual order process with a lot of errors and your reps are spending

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Many sales teams rose to the challenge of selling on video over the last few months.   But let’s be honest, initially, that bar was pretty low: “Got a decent background?  Camera on?  Know your platform?” “Great!” But customers today are being bombarded with vendor video calls – a never-ending parade

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