It’s time to energize your virtual presentation! When presenting on video, salespeople rarely speak with as much personality or energy as they would naturally use in their personal lives – we tend to tone things down, flatten them out, or pull them in when sitting in front of a screen.

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Taladega Nights Ricky Bobby GIF from Taladeganights GIFs What should I do with my hands when on a video call?! Whether you are new to virtual selling or a virtual veteran, communicating naturally on video can feel anything but natural! What comes easy to you during an in-person conversation becomes

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What do salespeople and sports broadcasters have in common? Connecting with people on video and getting them to open up! Salespeople are discovering first-hand how difficult it is to connect with customers on video.  Talking to a camera is not a natural skill.  Yet actors, sportscasters, reporters, and news announcers

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Do you hate the way you look on video?! You are not alone. Almost no one sees themselves on video and says, “You know what, I look fantastic!” In fact, in a poll of nearly 500 salespeople, not liking how they looked on-camera was ranked the 3rd biggest challenge with

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In more ways than one, business professionals are now faced with considerable change – offices are closed, meetings are remote, and the professional handshake has been replaced with a virtual wave from the other side of the screen – often in front of a virtual background! In the words of

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Are you having trouble getting customers to respond and interact when on a virtual call?! The problem is that virtual audiences tend to be more passive – engaging less and observing more. Here are three quick and easy tips that will really change the level and amount of responsiveness you

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I was on a coaching call with a salesperson this morning. Below is the pitch transcribed just as it was delivered to me. Can you spot the problem? Salesperson:  “I understand that you currently have a very manual order process with a lot of errors and your reps are spending

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Many sales teams rose to the challenge of selling on video over the last few months.   But let’s be honest, initially, that bar was pretty low: “Got a decent background?  Camera on?  Know your platform?” “Great!” But customers today are being bombarded with vendor video calls – a never-ending parade

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Why are a handful of people so compelling on screen while most others seem to instantly fade from memory? They have learned how to develop what many actors have, which is virtual screen presence.  A quality that makes an actor connect with his audience and bring his/her words, expressions, and

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The near Herculean effort by many companies to arm their sales teams to conduct business 100% virtually should be applauded.  When in recent history have so many sales organizations been restructured so quickly?! The missing piece in virtual sales training Sales teams are rapidly being trained to adopt new tools,

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“My customer doesn't use video.  Why should I? ” This is one of the biggest excuses I hear from sellers on why they don’t use video more on sales calls.  And I say excuse because it’s not a good reason. Why?  Because the seller is making a choice based on

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Feel like you're not connecting with customers on video?  Unsure where to look or how to move?  Difficulty engaging your customers or expressing your personality when the camera's on? You're not alone.  Speaking on-camera is not a natural skill.  And very few salespeople have any formal training on how to

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