Your virtual first impression can make or break your sale. In the first few seconds of a video call, prospective customers quickly make decisions about you and your company and how (or whether) they’re going to listen to you. To ensure you’re making a strong first impression, look no further

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Confidence is crucial in virtual sales! Why? Because the camera picks up everything – including a lack of confidence. Salespeople must learn to be confident on-camera in order for potential customers to place their trust and business with a credible partner. “Just act confident!” … So much easier said than

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Smile! It's your selling on-video superpower. People who smile are perceived as friendly, approachable, caring.  And yet, smiling is such an uncommon expression in business – especially on video!Yes, there are many times you may be discussing serious matters, but a video message or presentation delivered by the grim reaper

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What do salespeople and sports broadcasters have in common? Learn how to build relationships and communicate on-camera with Joel Goldberg.In this episode of “Sales Lessons from a Career on-Camera,” I talk to Joel Goldberg, host of the Kansas City Royals pregame and postgame show on Fox Sports. Joel talks about what

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It’s time to energize your virtual presentation! When presenting on video, salespeople rarely speak with as much personality or energy as they would naturally use in their personal lives – we tend to tone things down, flatten them out, or pull them in when sitting in front of a screen.

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Taladega Nights Ricky Bobby GIF from Taladeganights GIFsWhat should I do with my hands when on a video call?! Whether you are new to virtual selling or a virtual veteran, communicating naturally on video can feel anything but natural!What comes easy to you during an in-person conversation becomes entirely unnatural

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What do salespeople and sports broadcasters have in common? Connecting with people on video and getting them to open up!Salespeople are discovering first-hand how difficult it is to connect with customers on video.  Talking to a camera is not a natural skill.  Yet actors, sportscasters, reporters, and news announcers are

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Do you hate the way you look on video?! You are not alone.Almost no one sees themselves on video and says, “You know what, I look fantastic!” In fact, in a poll of nearly 500 salespeople, not liking how they looked on-camera was ranked the 3rd biggest challenge with being

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In more ways than one, business professionals are now faced with considerable change – offices are closed, meetings are remote, and the professional handshake has been replaced with a virtual wave from the other side of the screen – often in front of a virtual background! In the words of

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Are you having trouble getting customers to respond and interact when on a virtual call?! The problem is that virtual audiences tend to be more passive – engaging less and observing more.Here are three quick and easy tips that will really change the level and amount of responsiveness you get

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