5 Must-Have Virtual Selling Skills for 2022

2022 has raised the bar on virtual selling skills. The reintroduction of face-to-face meetings in 2021 revealed a stark contrast between the virtual and in-person experience, reminding both sellers and buyers just how far virtual communications have to go.Behavior that was once possibly tolerated by buyers will no longer cut

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Top 10 Video Call Mistakes of 2021 (and How to Avoid Them in 2022!)

How many video calls were you on in 2021?  100?  500?  1000?  Every business person deserves a big round of applause for consistently showing up on a medium that was, for most, not of their own choosing. But let's admit it, the bar was set pretty low. Got your camera on? “Check.” Find

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Make Eye Contact on Video Calls – Not Excuses

When it comes to eye contact on video calls, do you expect your customer to make excuses for you? I was speaking to a salesperson the other day, and he said, “Julie, I just don't think it's that important that I try to make eye contact with the camera or try

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How To Read Body Language Virtually – While Looking At The Camera!

Making eye contact is the single most important thing you can do to improve your connection and level of engagement. But in order to make eye contact virtually, you must look directly at your camera. This means you are seemingly faced with a tough choice:   A) Look at the camera

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2 Ways for Building Trust in Virtual Sales Meetings

2 Ways for Building Trust in Virtual Sales MeetingsTrust is the foundation of any working relationship. While your credibility is likely no different in virtual sales meetings than face-to-face meetings, many salespeople unknowingly behave in a way on camera that undermines their efforts to build trust—and causes customers to question

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The Key to Connecting in Virtual Meetings

The Key to Connecting in Virtual Meetings is (literally) in Your Hands  If you’ve ever been on a dreadful first date or had an office mate you did not click with, you know that connections don’t happen simply by putting two people together in a room.  Connecting, or having a

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What Peloton Taught Me About Building Virtual Relationships

What Peloton taught me about building virtual relationships I could ride my exercise bike for free. But I don’t. Instead, I gladly fork over the equivalent of eight lattes each month to have a Peloton instructor look me in the eye and cheer me on, challenge me, entertain me, and

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How to Be More Likable on Camera

How to Be More Likable on CameraWould you like to know a secret to instantly increase your likability on video calls or meetings? It all starts with a smile. A smile conveys friendliness, approachability, and compassion. These are all qualities that we'd love to have associated with ourselves in sales,

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Virtual Meeting Etiquette: How Much Eye Contact is Enough?

Virtual Meeting Etiquette: How Much Eye Contact is Enough?To establish a relationship with another person, experts say we should aim for making direct eye contact with them at least two-thirds of the time.  And, of course, making direct eye contact on video calls can only be done by looking at

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Unforced Errors On Video Are Costing You Sales

Unforced Errors On Video Are Costing You SalesAre you making these unforced errors on video?As prospects expectations of what constitutes acceptable video behavior rises - along with the explosion of competition on video - you can't  afford to make these avoidable mistakes. These Behaviors Should be Ancient History:From hostage videos, to

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